CallSwitch is our innovative telephony platform specifically designed to be intuitive and simple - to make communication effortless from installation through to operation. It has been developed to cater for businesses of all sizes and offers unrivalled quality of service.

CallSwitch comes in two varieties depending on the end user requirement, Business is feature rich, offers state of the art hardware and a very generous call bundle. Callswitch Lite is its little Brother, built for small business who want quality and ease of use without paying for features they do not want or need.

We have designed both solutions with end user needs in mind and believe they offer our Partners a clear and easy to understand proposition for prospects of any size.

CallSwitch Business is our comprehensive, full feature set platform providing advanced call function capabilities to all. CallSwitch Business allows for CRM integration and include the CallSwitch for Desktop Application.

Learn More

Learn More

CallSwitch Lite is a scaled down version of CallSwitch Business, with limits on functionality and accessibility. It includes a Mobile App for both iOS and Android so users can always be reached.

Learn More

Download Full Feature Comparison

Contact us

Email
whatsup@telcoswitch.com

Phone Number
+44 (0) 330 122 7000

Address
Pound House, 62A Highgate High Street, Highgate,
London N6 5HX
United Kingdom

Copyright © 2016 TelcoSwitch Limited, all rights reserved.

Privacy Policy

TelcoSwitch Limited is a company registered in England & Wales with company number 9687883, registered office 4 Prince Albert Road, London, NW1 7SN.

LITE

FEATURES

HD AUDIO

CALL RECORDING

CALL MONITORING

HOT DESKING

CallSwitch Products

Feature Comparison

Below are some of the highlights between the two versions of our CallSwitch product. A detailed breakdown of the features comparison can be downloaded here.

BUSINESS

SYSTEM WIDE

UK GEOG, XON GEOG, 0808

INTERNATIONAL

MODIFY CLI

CUSTOM RING TONE

CLI FILTERING

INBOUND

DDI

AUTO-ATENDANT

MULTI LAYER IVR

LOCAL DIALLING

CUSTOM RING/MUSIC

CALL DISTRIBUTION

QUEUES

OPTIONAL AGENT LOGIN

INBOUND CALL LIMIT

CUSTOM GREETING

QUEUE POSITION ANNOUNCE

CUSTOM RINGTONE

RING GROUPS

SELECTABLE RING ALGORITHMS

CUSTOM GREETING

VOICEMAIL

USER VMAIL

VOICEMAIL TO EMAIL

PERSONAL GREETING

AUDIO CONFERENCING

HANDSET BASED
DIRECT EXTERNAL ACCESS

EXTENSIONS

HANDSET TYPES
WIRELESS HANDSETS
ROAMING FOR WIRELESS HANDSETS

EXTENSIONS FEATURES

CLI DISPLAY
CALL PICKUP
DND
CALL FORWARDING
BLF/SPEED DIAL

UNLIMITED

8

8

25

HANDSET AUDIO CONFERENCE MAX 3 USERS

VARIABLE

1

1

HANDSET AUDIO CONFERENCE
MAX 3 USERS

1 DDI

UNLIMITED

10

1

FIXED

PER EXTENSION

1

LITE

FEATURES

HD AUDIO

CALL RECORDING

CALL MONITORING

HOT DESKING

CallSwitch Products

Feature Comparison

Below are some of the highlights between the two versions of our CallSwitch product. A detailed breakdown of the features comparison can be downloaded here.

BUSINESS

SYSTEM WIDE

UK GEOG, XON GEOG, 0808

INTERNATIONAL

MODIFY CLI

CUSTOM RING TONE

CLI FILTERING

INBOUND

DDI

AUTO-ATENDANT

MULTI LAYER IVR

LOCAL DIALLING

CUSTOM RING/MUSIC

CALL DISTRIBUTION

QUEUES

OPTIONAL AGENT LOGIN

INBOUND CALL LIMIT

CUSTOM GREETING

QUEUE POSITION ANNOUNCE

CUSTOM RINGTONE

RING GROUPS

SELECTABLE RING ALGORITHMS

CUSTOM GREETING

VOICEMAIL

USER VMAIL

VOICEMAIL TO EMAIL

PERSONAL GREETING

AUDIO CONFERENCING

HANDSET BASED
DIRECT EXTERNAL ACCESS

EXTENSIONS

HANDSET TYPES
WIRELESS HANDSETS
ROAMING FOR WIRELESS HANDSETS

EXTENSIONS FEATURES

CLI DISPLAY
CALL PICKUP
DND
CALL FORWARDING
BLF/SPEED DIAL

UNLIMITED

8

8

25

HANDSET AUDIO CONFERENCE MAX 3 USERS

VARIABLE

1

1

HANDSET AUDIO CONFERENCE
MAX 3 USERS

1 DDI

UNLIMITED

10

1

FIXED

PER EXTENSION

1