Soft / mobile client
Our Communicator client supports desktop (Windows & Mac), plus mobile apps for iOS and Android.
Enable supervisors to support agents and customers with escalation requests, call listen/whisper, and barge.
Maintain a global company directory of all your employees or contacts.
Dial with ease through our Communicator app wherever you see a number on-screen.
Chat with colleagues and share files instantly.
Set your presence status, so colleagues know if you’re available.
Instantly and automatically receive an email with a text transcription of any voicemail you receive.
Voice & video conferencing
Collaborate with colleagues using voice and video through our Communicator app.
Share screens and panes to enhance remote meetings and collaborate better.
Integrated call recording
Benefit from automatic call recording of all inbound and outbound calls, with 90-days secure storage included.
Optional integration with our Atmos compliance suite ensures adherence with regulations such as MIFID II and PCI.
Benefit from live call statistics, enabling you to report live on any data you need to ensure contact centre performance and customer satisfaction.
Cost-effective call packages
Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.
Integrate with all the other services you need to ensure agent productivity and customer satisfaction.
Advanced PBX features
Deliver an enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music.
Simple online management
Add new users instantly, administer changes to call flows and configure features all from a single, secure online portal.
Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
Porting and provisioning carried out by our in-house UK team, with no specialist training required for users or administrators.
Assign geographical numbers, with numbering available for over 65 international destinations.
Options for desk phones, with a wide range of supported VoIP handsets & conference devices.