Hosted telephony for SOHO businesses

Designed for small businesses in the field, CallSwitch Lite enables you to mobilse your workforce in an affordable, efficient way while ensuring continuity of communications with your customers.
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Empower field workers and improve customer experience

Delivered through a mobile app and desk phone combination, CallSwitch Lite allows you to leverage the most versatile hosted voice platform on the market and improve the experience your customers have when they contact you.

Affordable cloud telephony

CallSwitch Lite is built for businesses looking for a simple, cost-effective way to improve customer experience or want to take that first step towards a hosted telephone system.

Fully inclusive call bundles

Benefit from generous inclusive call bundles that you can use across desk phones and the CallSwitch Lite app.

Simplified user administration

From setting up new employees to creating workflows that send calls to an out-of-hours team or voicemail, you can build your communications rules to how your business works.

Delivering a professional presence to your customers

Show your customers where you are by publishing a geographical rather than a mobile number – ideal for local businesses. And with features such as auto attendant, personalised greeting, and hunt groups, you can maintain a more professional appearance, and ensure you never miss an inbound call when away from the desk.

Communicating with customers on the move

The CallSwitch Lite app enables employees to take their DDI number with them wherever they go and is the ideal companion for those who work from anywhere, be it a shared workspace or a driver’s seat.
Available for iOS and Android, the CallSwitch Lite app takes the core dialler from our fully featured Communicator app (available as part of CallSwitch Business) to deliver a mobile softphone that complements our full range of desk phones.

Supporting days spent in the home office

CallSwitch Lite is compatible with our full range of desk phones and conference devices from all the leading manufacturers across a range of price points, so employees don’t have to use their mobile’s on those days spent at a desk.

Industry-leading features

Cost-effective call packages

Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.

Mobile client

Our CallSwitch Lite app supports iOS and Android.

Desk phone compatibility

Options for desk phones, with a wide range of supported handsets & conference devices.

International numbering

Assign geographical numbers, with numbering available for over 65 international destinations.

Seamless implementation

Porting and provisioning carried out by our in-house UK team, with no specialist training required.

Voicemail-to-email

Instantly and automatically receive an email with a text transcription of any voicemail you receive.

Call conferencing

Collaborate with colleagues and customers with your own call conference room.

Simple online management

Add new users instantly, administer changes to call flows, set up auto-attendants and on-hold music, and more easily online.

Optional call recording

Benefit from access to call recording of all inbound and outbound calls, with secure storage included.

Enterprise resilience

Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.

Are you a reseller looking to partner?

With a range of partnership options and a host of support and marketing services available, it’s never been a better time to become a TelcoSwitch channel partner.

Why choose us?

A British ‘Tech Track 100’ business

TelcoSwitch is an innovative, British owned and run telecommunications company that builds market-leading, resilient Unified Communications and compliance solutions, and is proud to have ranked 25th in the Sunday Times Sage ‘Tech Track 100’ league table of the fastest growing UK technology companies.
For resellers looking to provide their customers with a proven solution for cloud telephony, the CallSwitch platform from TelcoSwitch enables channel partners to offer a customisable and white-labelled platform while maximising their revenue through competitive licensing.
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Trusted by those we support

Just like our data centres, our salespeople, account managers, porting team, support helpdesk, DevOps engineers and everything else TelcoSwitch is delivered from the UK. And with a satisfaction score of 97% from our channel partners and customers, you’re in safe hands.
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As a busy start-up we needed you in and out quickly with as little disruption as possible. We really appreciated the speed and excellent training we all received.

Jamie HalveyClarity Cargo

The TelcoSwitch team are brilliant and always on hand to answer queries or offer advice. It’s very much a personal level of service where they go above and beyond to make you feel at ease and well looked after.

Jane Withers, Office ManagerThe Pure Gold Company

From the detail to ensure the system was the right one for our business, through to the installation and training, the minimal downtime and disruption to our working environment was appreciated - first class job.

Denise Manning, Practice ManagerBedfont Green Dental Practice

Accreditations

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Call us: 033 0122 7000     Email us: [email protected]