TelcoSwitch Academy delivers meaningful telecoms training

There’s no death by PowerPoint here. Our Academy team aren’t just people who know the products – they’re engineers, product evangelists, and above all else qualified trainers. That means workshops are engaging and interactive, with the ideal blend of showing, doing, and collaborating to make for an enjoyable experience and one where you gain the tools and tactics you need.

You will be introduced to our extensive Wiki knowledge base, containing a host of useful help guides, articles, training videos, and more, as well as explaining best practice for raising support tickets, escalation paths, and how our out-of-hours support operates in the event you need it.

We don’t stop once you’re onboarded as a TelcoSwitch channel partner, and our journey with you continues through access to interactive training on a range topics.

Our online booking system makes it easy for you to book refresher training for your employees, or entire training courses for new employees joining your business. These interactive sessions are either half-day or full-day workshops on subjects covering applications, configuration, administration, porting, troubleshooting, and more, with new courses being added regularly.