MIFID-II compliance call recording

Part of the MIFID-II EU legislation requires all FCA-regulated institutions to capture and store all communications made by any employee providing advice on financial transactions.
CallCabinet helps businesses achieve MIFID-II compliance, with automatic, network-level recording, long-term geo-redundant storage, and military grade encryption.
Request a demo

Automatic call & screen capture

256-bit rotating AES encryption

7-year immutable cloud-storage

Compliance-first infrastructure

CallCabinet resides in the Azure cloud network, with 40 data centres on 6 continents, allowing for global geo-redundancy and the meeting of data sovereignty requirements.
Data is archived with military-grade 256-bit rotating AES encryption keys and multi-factor authorisation, accessible 24/7/365, with infinite storage, 99.999% network uptime, and AI-powered search and retrieval.

AI-driven voice analytics

Gain critical business insights from the wealth of data captured as part of any MIFID-II call recording requirements.
The same AI that can be used to search call recordings for key words and phrases that may indicate misconduct can also be used for understanding customer experience, agent performance, and quality assurance.

Products to meet your unique business needs

CallSwitch UCaaS Logo

Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.

Learn more

Omnichannel made simple, with voice, email, web-chat, social media, WhatsApp Business, and more, centralised to a single screen, with seamless third party integrations and ticketing.

Learn more

Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.

Learn more

Accreditations

Latest from our blog

Events
21 November 2022

Women In Tech 2022

TelcoSwitch celebrates Women In Tech event at the Emirates Stadium On Saturday 19th November, TelcoSwitch hosted a very special 'Women in Tech' event to celebrate Women in our Industry and our partnership.…
Events
16 November 2022

TelcoSwitch CEO Interview At Comms Vision 2022

TelcoSwitch CEO Russell Lux talks upcoming platform at Comms Vision TelcoSwitch were proud gold sponsors of Comms Vision 2022, one of the most anticipated residential networking events in the communications…
blog
1 November 2022

How Technology Automation Supports Growing Businesses

With recent technological advances and the explosion of AI-powered solutions, many businesses are embracing automation to save money, increase efficiency, and encourage growth. Business process automation brings countless benefits across…

Request a demo

Call us: 033 0122 7000     Email us: [email protected]