With 74% of UK businesses planning to incorporate hybrid working policies for at least some staff indefinitely, it’s more important than ever to deploy unified communications and collaboration tools that help to mobilise employees efficiently.
Cost-effective cloud communications for remote work
CallSwitch unified communications enables remote workers to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.
Built for modern working
Empower employees to work from anywhere, on the devices that work best for them. With a host of ways to connect, through web browsers, desktop clients, mobile apps, and desk phones, CallSwitch is designed for office, home, and hybrid working.
Reduced telephony costs
Benefit from simple subscription-based pricing, with no upfront costs, and no charges for installation or maintenance, with generous call bundles, unlimited free calling between users, inclusive applications, call recording, and integrations.
CallSwitch is more than just a phone system, combining voice, video, instant messaging, call recording, online meetings, and more to support remote workers with resource sharing and collaboration, all accessible from a single platform.
Creating a more mobile workforce
Allow employees to be productive whether working from home, on the road, or even at their local coffee shop.
With CallSwitch, all they need is an internet connection to access a full suite of unified communications features, plus tools including team chat, video conferencing, and even file sharing.
Powerful SaaS solutions
Our software-based solutions allow employees to take their communications channels with them wherever they go, however they work, and on whatever device they choose, including softphone, video, messaging, and group conferencing.
Choose from our CallSwitch Communicator application, available for desktop (MacOS or Windows) and mobile (iOS and Android) or our WebRTC solution where you can access CallSwitch directly within a web browser.
Microsoft Teams integration
We include integration to Microsoft Teams ‘out-of-the-box’, so remote workers can benefit from the efficiency of having Teams as their only communications tool wherever they travel.
Make and receive calls from within Teams, underpinned by our purpose-built infrastructure – including generous call bundles, UK based support, enhanced resilience, and call recording, all while delivering cost savings.
Compliance for remote workers
For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, compliance should follow the employee wherever they undertake their work.
Our compliance call recording and analytics platform provides automatic voice and screen capture, AI-powered analytics, long-term immutable storage, and payment platform integration, providing the ultimate telephony compliance suite for hybrid or remote working environments.
Products to meet your unique business needs
Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.
Omnichannel made simple, with voice, email, web-chat, social media, WhatsApp Business, and more, centralised to a single screen, with seamless third party integrations and ticketing.
Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.