UC Call Recording

CallCabinet is compatible with the broadest possible range of global technology providers ensuring the ability to record, analyse, and adhere to global regulatory compliance standards is available across industries.
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Seamless integration with all leading UC platforms

Multi-tenant Azure cloud infrastructure

 24/7/365 access and 99.999% uptime

Leverage your voice data

With increasing demand for improved customer experience, the wealth of data produced within every customer phone call is becoming more valuable than ever before. Through whichever telephony provider is chosen, it’s vital to select a call recording solution that can record 100% of interactions, and both analyse and protect recorded information.

75

of business calls expected to be recorded by 2025

Your choice of PBX

As well as integrating seamlessly with our own CallSwitch UCaaS platform, CallCabinet operates with almost all leading UC solutions.
This includes being approved as a Microsoft Teams Certified Solution, a Cisco Preferred Solution, and a Zoom Partner Solution, along with other popular cloud PBX providers such as Asterisk, 3CX, Broadsoft, Avaya, and more.

Supporting modern working

The deployment of unified communications solutions is increasing due to the uptake of hybrid and distributed working.
Cloud-based recording supports this trend, enabling companies to decentralise operations, with multiple offices and remote staff working securely under the protection of a single compliance solution for voice and on-screen interactions.

Cloud-native infrastructure

CallCabinet resides within a multi-tenant cloud architecture, hosted in the Azure high-speed network of 40 global data centres.
This enables us to offer near instant deployment, 99.999% uptime, infinite data storage, compliance with data sovereignty requirements, and secured with multi-factor authentication and a 256-bit AES rotating encryption key.
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Products to meet your unique business needs

CallSwitch UCaaS Logo

Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.

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Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.

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Awards

Latest from our blog

blog
18 June 2024

TelcoSwitch appoints David McKay as CFO

TelcoSwitch appoints David McKay as CFO Communications Platform as a Service vendor, TelcoSwitch are pleased to announce the appointment of David McKay as Chief Financial Officer. McKay brings over 10…
blog
18 April 2024

TelcoSwitch appoints Lindsey Sutherland as CTO

TelcoSwitch appoints Lindsey Sutherland as CTO Communications Platform as a Service vendor, TelcoSwitch is pleased to announce the appointment of Lindsey Sutherland as its new Chief Technology Officer. Sutherland brings…
blog
29 February 2024

How to gain a competitive advantage in UCaaS

How to gain a competitive advantage in UCaaS Recently, Simon Blackell, our CMO, sat down with Comms Dealer to discuss his insights on achieving lasting success in the UCaaS industry…

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