UC Call Recording

CallCabinet is compatible with the broadest possible range of global technology providers ensuring the ability to record, analyse, and adhere to global regulatory compliance standards is available across industries.
Request a demo

Seamless integration with all leading UC platforms

Multi-tenant Azure cloud infrastructure

 24/7/365 access and 99.999% uptime

Leverage your voice data

With increasing demand for improved customer experience, the wealth of data produced within every customer phone call is becoming more valuable than ever before. Through whichever telephony provider is chosen, it’s vital to select a call recording solution that can record 100% of interactions, and both analyse and protect recorded information.

75

of business calls expected to be recorded by 2025

Your choice of PBX

As well as integrating seamlessly with our own CallSwitch UCaaS platform, CallCabinet operates with almost all leading UC solutions.
This includes being approved as a Microsoft Teams Certified Solution, a Cisco Preferred Solution, and a Zoom Partner Solution, along with other popular cloud PBX providers such as Asterisk, 3CX, Broadsoft, Avaya, and more.

Supporting modern working

The deployment of unified communications solutions is increasing due to the uptake of hybrid and distributed working.
Cloud-based recording supports this trend, enabling companies to decentralise operations, with multiple offices and remote staff working securely under the protection of a single compliance solution for voice and on-screen interactions.

Cloud-native infrastructure

CallCabinet resides within a multi-tenant cloud architecture, hosted in the Azure high-speed network of 40 global data centres.
This enables us to offer near instant deployment, 99.999% uptime, infinite data storage, compliance with data sovereignty requirements, and secured with multi-factor authentication and a 256-bit AES rotating encryption key.
Learn more about compliance

Products to meet your unique business needs

CallSwitch UCaaS Logo

Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.

Learn more

Omnichannel made simple, with voice, email, web-chat, social media, WhatsApp Business, and more, centralised to a single screen, with seamless third party integrations and ticketing.

Learn more

Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.

Learn more

Awards

Latest from our blog

blog
26 January 2023

TelcoSwitch Appoints Matt Mansell as CEO

Renowned SaaS entrepreneur joins following acquisition of Yay.com Unified communications software vendor, TelcoSwitch has appointed Matt Mansell as its new Chief Executive Officer. Mansell takes over from former CEO Russell…
blog
23 January 2023

Everything you need to know about call recording

For many communication-based industries, call recording has become an integral feature, with its suite of powerful tools enabling voice analytics, AI driven insights, and of course, the ability to capture…
blog
20 January 2023

3 ways AI has transformed contact centres

AI technology is getting better and more reliable every day.   Last year, around 29.5% of the telecommunications sector adopted some form of AI, making telecoms vendors among the highest adopters…

Request a demo

Call us: 033 0122 7000     Email us: [email protected]