UC Call Recording

CallCabinet is compatible with the broadest possible range of global technology providers ensuring the ability to record, analyse, and adhere to global regulatory compliance standards is available across industries.
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Seamless integration with all leading UC platforms

Multi-tenant Azure cloud infrastructure

 24/7/365 access and 99.999% uptime

Leverage your voice data

With increasing demand for improved customer experience, the wealth of data produced within every customer phone call is becoming more valuable than ever before. Through whichever telephony provider is chosen, it’s vital to select a call recording solution that can record 100% of interactions, and both analyse and protect recorded information.

75

of business calls expected to be recorded by 2025

Your choice of PBX

As well as integrating seamlessly with our own CallSwitch UCaaS platform, CallCabinet operates with almost all leading UC solutions.
This includes being approved as a Microsoft Teams Certified Solution, a Cisco Preferred Solution, and a Zoom Partner Solution, along with other popular cloud PBX providers such as Asterisk, 3CX, Broadsoft, Avaya, and more.

Supporting modern working

The deployment of unified communications solutions is increasing due to the uptake of hybrid and distributed working.
Cloud-based recording supports this trend, enabling companies to decentralise operations, with multiple offices and remote staff working securely under the protection of a single compliance solution for voice and on-screen interactions.

Cloud-native infrastructure

CallCabinet resides within a multi-tenant cloud architecture, hosted in the Azure high-speed network of 40 global data centres.
This enables us to offer near instant deployment, 99.999% uptime, infinite data storage, compliance with data sovereignty requirements, and secured with multi-factor authentication and a 256-bit AES rotating encryption key.
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Products to meet your unique business needs

CallSwitch UCaaS Logo

Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.

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Omnichannel made simple, with voice, email, web-chat, social media, WhatsApp Business, and more, centralised to a single screen, with seamless third party integrations and ticketing.

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Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.

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Awards

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Call us: 033 0122 7000     Email us: [email protected]