The leading choice for Unified Communications

CallSwitch is our marketing-leading UCaaS platform, delivering a powerful suite of hosted telephony features that enable employees to work from anywhere, on any device – from office and remote workers, through to contact centre and regulated environments.
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Why CallSwitch for Unified Communications?

CallSwitch delivers advanced features for hosted telephony and UC for office and contact centre environments, enhanced with competitive calling plans, international numbering in over 65 countries, and powerful third-party integrations including Salesforce, HubSpot and Microsoft Teams.

The power of the platform

The CallSwitch platform is the most versatile, secure, and resilient platform for Unified Communications – from intelligent call routing to auto-attendants, call queues, directory services, and much more.

Powerful integration

With plug-and-play integration to all the leading CRM platforms, CallSwitch ensures simplified workflows that enhance employee productivity and customer engagement.

Enhanced collaboration

CallSwitch enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.

Call recording & compliance

Record and archive all inbound or outbound calls for 3 months, with options to archive to AWS immutable storage for up to 6 years with our powerful compliance suite.

Endpoints

From our Communicator soft client to Microsoft Teams, to traditional IP desk phones that include a TelcoSwitch lifetime warranty, employees can choose the endpoints that align with their way of working.

Secure administration

Our secure, web-based portal enables administrators to instantly add users or change configurations as required, and our wallboards deliver live statistics into how teams are performing.

CallSwitch Business is our marketing-leading Unified Communications platform, delivering the full suite of features, integrations and endpoints, enabling employees to work from anywhere on any device.
  • Intelligent call routing
  • Soft & mobile client
  • Inclusive call recording
  • CRM integration
  • Fully inclusive call bundles
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All the power of the CallSwitch infrastructure, including advanced call routing and generous call bundles, delivered natively to Microsoft Teams – a voice solution that makes Teams talk properly.
  • Intelligent call routing
  • Voice resilience for Teams users
  • Inclusive call recording
  • International numbering
  • Generous inclusive call bundles
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CallSwitch Contact Centre delivers a scalable solution for contact centre environments, offering advanced management features, enhanced agent productivity, and real-time monitoring.
  • Supervisory management
  • Call monitoring & intervention
  • Inclusive call recording
  • CRM integration
  • Wallboards
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CallSwitch Lite app enables employees to take their DDI number with them wherever they go and is the ideal companion for SOHO business users who work from anywhere.
  • Mobile app
  • Desk phones
  • Auto attendant
  • Call conferencing
  • Voicemail
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Learn more about the business behind CallSwitch

TelcoSwitch is a leading provider of Unified Communications and compliance solutions, delivered through its award-winning CallSwitch hosted telephony platform, enabling company employees to work from anywhere on any device.
For resellers looking to provide their customers with a proven UCaaS solution, the CallSwitch platform from TelcoSwitch enables channel partners to offer a customisable and white-labelled platform while maximising ongoing revenue through competitive licensing.
About TelcoSwitch

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Call us: 033 0122 7000     Email us: [email protected]