CallSwitch for Teams is a powerful solution for voice-enabling Microsoft Teams, that provides the productivity benefits of having all your communication tools in one place. Make calls within Teams, without the need to click-out to other consoles, with your service underpinned by our versatile, secure, and resilient UCaaS network.
Leverage our infrastructure & features via Microsoft Teams
A voice solution that makes Teams talk properly. Enjoy all the benefits of our CallSwitch platform, including intelligent call routing, native call recording, CRM integration, international numbering, generous inclusive call bundles, and UK based provisioning and support.
Make and receive calls in Microsoft Teams
Increase employee efficiency by voice-enabling this globally popular and intuitive collaboration tool.
Cut telephony costs
Benefit from simple subscription-based pricing, with no upfront costs, generous call bundles, and unlimited free calling between extensions.
Microsoft Teams users benefit from the advanced PBX features and resilience of the CallSwitch platform.
How CallSwitch for Teams works
CallSwitch for Teams uses fully native Session Border Controllers to route Microsoft Teams voice traffic via our secure and resilient platform, enabling Teams users to benefit from the same powerful range of features and call routing as other CallSwitch users.
This means that employees can use Teams to access Microsoft cloud-based file sharing, productivity and storage, while at the same time enjoying the benefits of our class leading cloud PBX, all via a single application.
Industry-leading cloud telephony features
Make and receive voice calls from Microsoft Teams
Increase employee efficiency by centralising communications through one application with no need to ‘click out’ to make calls.
Intelligent call routing
Keep the bespoke hunt groups and call flows required to help your business communicate effectively.
Advanced PBX features
Enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music included as standard.
Integrated call recording
Benefit from automatic call recording of all inbound and outbound calls, with 90 days secure storage included.
Cost-effective call packages
Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.
Simple online management
Add new users instantly, administer changes to call flows and configure features all from a single, intuitive online portal.
Teams users benefit from the same powerful suite of seamless plug & play CRM integrations as other CallSwitch users within the business.
Assign geographical numbers to Microsoft Teams users, with unique numbers available for over 65 international destinations.
Optional integration with our Atmos compliance suite provides Teams users with MIFID II and PCI compliant call recording and analytics.
Integrate Teams users with Communicator and desk phone users, with a wide range of supported VoIP handsets & conference devices.
Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
Porting and provisioning carried out by our in-house UK team, with no specialist training required for users or administrators