As a channel-led business, we’re committed to creating the best, easiest, and most cost-effective way for UK MSPs and other channel businesses to sell white-label Unified Communications to their customers, leveraging their brand alongside our proven, award-winning solutions.
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Why become a TelcoSwitch channel partner?
Partnerships are at the core of our DNA. We design every part of our channel partner programme, from our products to commercials, to support programmes, specifically to help channel partners like you nurture and grow your business with market-leading Unified Communications solutions.
A choice of partner programmes
Whether you want to resell our solutions to your customers, or simply earn an up-front commission and let us take care of everything, there’s a partner programme to suit your business.
Setting you up for success
Our Partner Success team work to support your business, from our ‘TelcoSwitch Academy’ training programme to partner onboarding, to our proactive support ticketing – we’re here to support you.
White-label marketing services
From marketing literature to fully branded UC servers – your brand, supported by our market-leading solutions and infrastructure.
What are the channel partner programme options?
Your customer, your terms
As a reseller, you own the customer and enjoy a wholesale relationship with us that unlocks a host of commercial and feature benefits.
Unique licensing models
You can procure licenses on a monthly recurring or one-off ‘lifetime’ model, enabling you to build out margin-rich solutions on your terms.
Zero-cost setup
It costs nothing to become a TelcoSwitch reseller, and we don’t employ tactics like forecasting and minimum commitments that throttle you.
White-label services
From training material to customer-facing sales literature to branded servers & desk phones, we can do it all – ideal for smaller resellers with limited marketing resources.
TelcoSwitch Academy
Benefit from complementary sales & technical training delivered through our TelcoSwitch Academy programme and get your staff ‘TelcoSwitch certified’.
Access to our Partner Portal
From sales enablement tools to deal registration, order placement, wiki knowledgebase and support tracking, our Partner Portal provides a single, secure location for sales and support management.
Introductions & referrals
For those who don’t want to manage the customer, or who need a stepping stone to become a reseller, sales agents enjoy an up-front commission while we take care of everything else.
No targets to hit
Avoid targets, forecasting or minimum order commitments.
Supporting the sale
We’ll do the heavy lifting on the sale for you, from demos to pricing, and you can be as involved in the sales process as you wish to be.
Centralised deployment & support
You don’t need to worry about managing the customer’s order, deploying the solution, or any of the ongoing technical support headaches.
Managed billing
We take care of all the customer invoicing, leaving you to get on with selling – ideal if Unified Communications is currently a secondary focus in your product portfolio.
Zero-risk
As you don’t own the customer contract, you don’t carry any of the ongoing financial risks involved.
A range of licensing options to suit you
As a TelcoSwitch reseller, you can procure wholesale licensing on an upfront ‘Lifetime’ or ongoing ‘Recurring’ model. The most suitable approach depends on factors such as your long-term plans, size of customer base, cash flow management, and more. But rather than leaving you to work it out, we work together to implement the right licensing model for your business and growth aspirations.
Training your team at the TelcoSwitch Academy
One of the fundamental components of our partner support service is access to the TelcoSwitch Academy programme. Our academy training workshops, held online and in our training suites, are led by our trainers, with no limit to the number of staff you can enrol. At the end of the programme, your staff become ‘TelcoSwitch certified’, enabling them to better serve your customers.
Our focus is to give channel partners everything they need to succeed, which is why the Academy programme is free of charge.
Showcase your brand with our white-label services
Core to many of our partners is the ability to ensure customer-facing ownership of the products they sell and support. To deliver this, we offer a white-labelling service, free of charge, on administration consoles, desk phones and customer-facing marketing materials. This includes brochures, product sheets, quick-start guides, and more, delivering a suite of regularly updated resources that help you increase customer engagement.
Powerful ordering & support automation
To simplify administration and ensure you can access the information you need quickly, we built a partner portal to handle deal registration, order management, and billing services along with a comprehensive support structure, including online ticketing, triage and support tracking.
The power of our network
We take network security and uptime very seriously, which is why all our infrastructure is housed in UK based geo-redundant data centres, which offer industry-leading resilience for connectivity, power and cooling.
Our primary data centre is London Volta, the co-location centre of choice in the heart of the City, and we run load-balanced controllers and hosts across our server clusters, providing additional backup, and we connect to the PSTN using direct SS7.
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What our channel partners say
As a British business, we’re proud to support other great UK businesses nationwide, helping them to deliver powerful UCaaS solutions to their valued customers.
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