Voice enablement for Microsoft Teams

Make Teams talk properly by allowing employees to make and receive external calls from their Microsoft Teams applications, with advanced PBX features underpinned by a carrier-grade UCaaS network with UK-based provisioning and support.
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Utilise Microsoft Teams for unified communications

Advanced cloud-telephony features and call routing

Benefit from UK-based provisioning and support

Make the most of your Teams investment

Microsoft Teams is the chosen collaboration platform for over 1 million businesses, globally. But for businesses operating outside of North America, US-based provisioning and support, alongside expensive and inflexible calling plans represent just some of the major obstacles to overcome if considering voice enablement for Teams.


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Simplified business communications

By adding telephony to Microsoft Teams, business can reduce the number of services required to operate an effective communications strategy. Allow employees to utilise the collaboration platform they’re already familiar with – but with best-in-class features, resilience, and compliance embedded.
Simple subscription-based pricing, inclusive call bundles, international numbering available for over 65 countries, and free calls between extensions offers cost-effective productivity for Teams users.

Advanced enterprise telephony features

Enhance experience for inbound calls, with multi-level IVRs, auto-attendants, call queues, and on-hold music included as standard, maintaining bespoke hunt groups and call flows required for business efficiency while using Teams as a preferred endpoint.
Integrate Teams users with Communicator and desk phone users, with a wide range of supported VoIP handsets & conference devices – all benefiting from the same enterprise-grade network resilience, native call recording, and CRM integration.

Compliance Call Recording for Microsoft Teams

Add cloud-native compliance and analytics to Microsoft Teams via our award-winning call recording platform, CallCabinet.
  • Compliance follows the agent, recording 100% of interactions on any Teams enabled device, without the need for additional software.
  • Call audio, video and content sharing captured and securely stored in compliance with regulations including MiFID-II and PCI-DSS.
  • AI-driven voice and speech analytics offers critical business insights for improved customer experience.

Products to meet your unique business needs

CallSwitch UCaaS Logo

Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.

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Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.

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