As a channel business, we’re committed to creating the best, easiest, and most comprehensive partner programme for MSPs and resellers to deliver telecoms solutions to their customers, leveraging their brand alongside our proven, award-winning solutions.
Why join our channel partner programme?
Partnerships are at the core of our DNA. We design every part of our channel partner programme, from our products to commercials, to marketing and support programmes, specifically to help channel partners like you nurture and grow your business.
A choice of partner programmes
Whether you want to resell our solutions to your customers, or simply earn an up-front commission and let us take care of everything, there’s a partner programme to suit your business.
Setting you up for success
Our Partner Success team work to support your business, from our ‘TelcoSwitch Academy’ training programme and onboarding, to our proactive support ticketing – we’re an extension of your team.
White-label marketing services
From marketing literature, brochures, and fully-fledged campaigns, to branded UC servers – your brand, supported by our market-leading solutions and infrastructure.
Powerful solutions that empower the channel
As an innovative software business specialising in unified communications and compliance solutions, TelcoSwitch delivers a host of powerful products and services through a loyal base of channel partners, with significant, long-term platform and people investment.
A range of licencing options to suit you
As a TelcoSwitch reseller, you can procure licences in a host of ways, with terms from as short as 30-days, and we offer bundled hardware should your customers require it.
The most suitable licencing approach for you depends on factors such as your long-term plans, size of customer base, cash flow management, and more. But rather than leaving you to work it out, we work together to implement the right licencing model for your business and growth aspirations.
Training your team at the TelcoSwitch Academy
One of the fundamental components of our partner programme is the TelcoSwitch Academy. Our academy training workshops, held online and in our training suites, are led by our in-house trainers, with no limit to the number of staff you can enrol. At the end of the programme, your staff become ‘TelcoSwitch certified’, enabling them to better serve your customers.
Our focus is to give channel partners everything they need to succeed, which is why the Academy programme is free of charge.
Showcase your brand with our white-label services
Core to many of our partners is the ability to ensure customer-facing ownership of the products they sell. To deliver this, we offer a white-labelling service, free of charge, on administration consoles, desk phones and customer-facing marketing materials. This includes brochures, product sheets, quick-start guides, and more, delivering a suite of regularly updated resources that help you increase customer engagement.
Stable, strategic relationship management
TelcoSwitch operates nationwide through its regional offices in London, Guildford, Coventry, and Aberdeen, enabling it to service the needs of channel partners, wherever they operate from.
When you sign up to become a channel partner, our Business Development Managers are carefully aligned to supporting your business and are hand-picked based on their experience in your market or geography to ensure best-fit for you.
Powerful ordering & support automation
To simplify administration and ensure you can access the information you need quickly, we built our secure partner portal to handle deal registration, order management, and billing services along with a comprehensive support structure, including online ticketing, triage and support tracking.
Why choose us?
One of Europe’s fastest growing businesses
TelcoSwitch is an innovative, British owned telecommunications company that builds market-leading, resilient Unified Communications and compliance solutions, recognised by The Financial Times in their 2022 ‘FT1000’ list, and proud to have ranked 25th in the Sunday Times Sage ‘Tech Track 100’ league table of the fastest growing UK technology companies.
For resellers looking to provide their customers with a proven solution for cloud telephony, the CallSwitch platform from TelcoSwitch enables channel partners to offer a customisable and white-labelled platform while maximising their revenue through competitive licensing.
What our channel partners say
As a British business, we’re proud to support other great UK businesses nationwide, helping them to deliver powerful UCaaS solutions to their valued customers.
As a busy start-up we needed you in and out quickly with as little disruption as possible. We really appreciated the speed and excellent training we all received.Jamie HalveyClarity Cargo
The TelcoSwitch team are brilliant and always on hand to answer queries or offer advice. It’s very much a personal level of service where they go above and beyond to make you feel at ease and well looked after.Jane Withers, Office ManagerThe Pure Gold Company
From the detail to ensure the system was the right one for our business, through to the installation and training, the minimal downtime and disruption to our working environment was appreciated - first class job.Denise Manning, Practice ManagerBedfont Green Dental Practice
Products to meet your unique business needs
Our industry leading UCaaS solution enables teams to centralise voice, video, instant messaging, call recording, online meetings, and more, on the devices that work best for them.
Omnichannel made simple, with voice, email, web-chat, social media, WhatsApp Business, and more, centralised to a single screen, with seamless third party integrations and ticketing.
Our cloud-native compliance call recording solution, including AI powered transcription, PCI redaction, voice analytics and sentiment analysis - secured with military grade encryption.