Why TelcoSwitch for UCaaS?
TelcoSwitch is an innovative telecommunications company, committed to creating the best, easiest, and most cost-effective way for UK businesses to leverage the power of Unified Communications as a Service.
Whether you’re a channel partner or direct customer, we offer simplified up-front and ongoing licencing models to suit every business.
From call recording to CRM integration and voicemail-to-email transcription available as standard, you can enjoy a raft of powerful features ‘out of the box’.
From our comprehensive technical training programme to our London-based support helpdesk, it’s no surprise we achieve a 97% customer satisfaction score.
Unique licencing models
As a channel partner, you can procure licenses on a recurring or ‘lifetime’ model, enabling you to build out margin-rich solutions on your terms.
It costs nothing to become a TelcoSwitch channel partner, and we don’t employ tactics like forecasting and minimum commitments that throttle you.
Benefit from complementary sales & technical training delivered through our TelcoSwitch Academy programme and get your staff ‘TelcoSwitch certified’.
From training material to customer-facing sales literature, we can do it all for you – your brand, supported by our market-leading solutions and infrastructure.
A channel-first business
Partnerships are at the core of our DNA, so you never have to worry that we’ll compete against you to win a customer.
Integration at its best
From compliant call recording to CRM and Microsoft Teams voice integration (at no additional charge), you can deliver UC solutions for long-term customer engagement.
CallSwitch is the most versatile, secure, and resilient Unified Communications platform you can buy, delivering advanced features, competitive calling plans, and powerful third-party integrations.
A UC platform for modern working
From offices to contact centres, and desk-based employees to field & home workers – the CallSwitch platform is built for modern working.
Feature packed ‘as standard’
With applications, intelligent call routing, video conferencing, screen sharing, voicemail transcription, call recording, and more, we have your Unified Communications wish-list covered.
Built for resilience
With our data centres replicated over multiple sites offering industry-leading resilience for power, cooling, connectivity, and electricity, it’s no wonder we achieve 100% platform uptime.
Third party integration
Whether it’s integration with every leading CRM platform, or enabling Microsoft Teams for powerful voice services, we’ve got you covered as standard.
Powerful compliance suite
If you operate in a regulated industry, our powerful compliance suite delivers call recording, AI-driven analytics, and sentiment analysis that conforms to regulations such as MiFID II and PCI.
With numbering available in over 65 countries and thousands of area codes worldwide, your telephony footprint can match your physical one.